Learners may be working in an office environment in the role of administrator or carrying out the function of team leader / supervisor.
Further learning opportunities at level 3 would include:
NVQ in Customer services
NVQ in Accounting
NVQ in Contact Centres Operations
NVQ Management
NVQ Business enterprise
NVQ Business - improvement techniques
VRQs in ICT, Business administration, Administrative management, Management, Business enterpise, Contact centre skills
Further opportunties for progression at level 4 would include:
NVQ in Business and Administration
NVQ in Customer Services
NVQ in Contact Centres Operations
NVQ Management
NVQ Business enterprise
NVQ Business - improvement techniques
NVQ Business development
NVQ Project management
Foundation degree
ASET complies with the CfA Assessment Strategy, approved December 2006, and the CfA Evidenec Requirements, April 2007. Independent assessment is via external verification procedures documented in ‘ASET NVQ Centre Guidance 2005-2006’, which was banked with QCA as part of the agreed Part ‘A’ Submission to run NVQs. Centres will need to ensure robust quality assurance of assessment via internal verification procedures specified by ASET. Common assessment methods include: observation, witness testimonies, work products, questioning and simulation
Candidates must complete all units in Group 1 plus four optional units, of which at least three must come from Group B (total six units).