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Qualification details

ASET Level 2 NVQ in Business and Administration

Qualification summary

The aim of this NVQ in Business and Administration is to deliver competence based training relating directly to the National Occupational Standards developed by the Council for Administration. This will strengthen the provision of professional levels of service within business and administration occupations.

Objectives:
•Provide the learner with the opportunity to develop and apply skills and knowledge within their business environment.
•Enable the learner to demonstrate competence when carrying out their responsibilities at work.
•Develop a learner’s skills and knowledge in work activities relevant to their job role.

This level provides good working knowledge and understanding so a learner can demonstrate their ability to perform a range of tasks with some guidance or supervision. Competence levels are related to job roles such as Junior Secretary or Administrative Assistant.

Qualification details

500/1954/5
ASET
2
NVQ - National Vocational Qualification
Accreditation start date:
01/06/2007
Operational start date in centres:
01/07/2007
Accreditation end date:
30/09/2008
Certification end date:
30/09/2010
England
Pre 16, 16-18, 18+, 19+
Wales
Pre 16, 16-18, 18+, 19+
N.Ireland
Pre 16, 16-18, 18+, 19+
Approval start date:
02/07/2007
Approval end date:
30/09/2008
English
Learners may be working in an office environment in the role of office assistant or junior administrator.
Further learning opportunities at level 2 would include:
NVQ in Customer services
NVQ in Accounting
NVQ in Contact Centres Operations
NVQ in Business - improvement techniques
NVQ in Team leading
VRQs in ICT, Business administration, Contact centre skills, Administrative management, Business enterprise

Further opportunties for progression at level 3 would include:
NVQ in Business and Administration
NVQ in Customer Services
NVQ in Accounting
NVQ in Contact Centres Operations
NVQ in Management
NVQ in Business - improvement techniques
VRQs in ICT, Business administration, Contact centre skills
Contact Centre Operator
Database Administrator
Hotel Receptionist
Local Government Committee Administrator
Medical Receptionist
Medical Secretary
Payroll Clerk/Supervisor/Manager
Police Front Office Staff
Receptionist
School Administrative Assistant
Secretary
  • 15 Business, Administration and Law
    • 15.2  Administration
N/A
Pass
ASET complies with the CfA Assessment Strategy, approved December 2006, and the CfA Evidenec Requirements, April 2007. Independent assessment is via external verification procedures documented in ‘ASET NVQ Centre Guidance 2005-2006’, which was banked with QCA as part of the agreed Part ‘A’ Submission to run NVQs. Centres will need to ensure robust quality assurance of assessment via internal verification procedures specified by ASET. Common assessment methods include: observation, witness testimonies, work products, questioning and simulation
Candidates must complete all units in Group 1 plus three units from Group A (total five units). It is possible for a candidate to take the additional unit in Group B, but this would not count towards the qualification.
  • 1  -  Mandatory Core units
    • K/103/1625 - Carry out your responsibilities at work
    • M/103/1626 - Work within your business environment
  • A  -  Optional units
    • Y/103/1636 - Maintain customer relations
    • D/103/1637 - Manage diary systems
    • H/103/1638 - Organise business travel and accommodation
    • K/103/1639 - Deal with visitors
    • D/103/1640 - Store, retrieve and archive information
    • H/103/1641 - Research and report information
    • K/103/1642 - Organise and support meetings
    • M/103/1643 - Use a telephone system
    • T/103/1644 - Operate office equipment
    • A/103/1645 - Prepare text from notes
    • F/103/1646 - Prepare text from shorthand
    • J/103/1647 - Prepare text from recorded audio instruction
    • L/103/1648 - Produce documents
    • R/103/1649 - Work effectively with other people
    • D/103/5655 - Calculate critical dates for sentences
    • H/103/5656 - Make administrative arrangements for the appearance of individuals at court
    • J/103/5682 - Make administrative arrangements for the movement of individuals outside the custodial establishment
    • K/103/5657 - Administer documentation for the appeals process
    • M/103/5658 - Administer personal money for individuals in custody
    • T/103/5659 - Prepare documentation to help authorities decide the conditions on which to release individuals from custody
    • K/103/5660 - Make administrative arrangements for the release of individuals from custody
    • M/103/5661 - Contribute to maintaining security and protecting individuals' rights in the custodial environment
    • K/102/5727 - Specialist or bespoke software 2
    • K/102/5730 - Use IT systems 2
    • M/102/5731 - Use IT to exchange information 2
    • J/102/5721 - Word processing software 2
    • L/102/5722 - Spreadsheet software 2
    • R/102/5723 - Database software 2
    • H/102/5726 - Presentation software 2
    • A/101/3968 - Process Customer Financial Transactions
    • T/101/3970 - Operate Credit Control Procedures
    • H/102/5337 - Ensure your own actions reduce risks to health and safety
  • B  -  Additional units
    Additional units
    • F/102/8701 - Ensure your own actions support the equality, diversity, rights and responsibilities of individuals