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Qualification details

Active IQ Level 2 NVQ in Sport, Recreation and Allied Occupations: Operational Services

Qualification summary

It is anticipated that candidates for this qualification will already be employed within a leisure centre, health club organisation (typically 'client-facing') in the public, private or voluntary sector. This qualification is for leisure centre employees responsible for an operational role acting undersupervision. It will give them the opportunity to prove their competence over time in the workplace.

Qualification details

500/1670/2
Active IQ
2
NVQ - National Vocational Qualification
Accreditation start date:
01/03/2007
Operational start date in centres:
01/03/2007
Accreditation end date:
31/12/2010
Certification end date:
31/12/2012
England
16-18, 18+, 19+
Wales
16-18, 18+, 19+
N.Ireland
16-18, 18+, 19+
Approval start date:
26/03/2007
Approval end date:
31/12/2010
English
Candidates will be able to progress through the new (proposed) Level 3 Leisure Management VRQ to NVQ Level 3 in leisure Management
Leisure Centre Assistant
Receptionist
  • 08 Leisure, Travel and Tourism
    • 08.1  Sport, Leisure and Recreation
N/A
Pass
Independant assessment is not required for this National Vocational Qualification as there will be external moderation of portfolio and assessment practice carried out by Active IQ External Verifiers.
Candidates must complete all units in Group A, Mandatory Units. Candidates must also complete four units from any of the four optional groups which cover Equipment; Facilities; Customer Care; and Team Leading.
  • A  -  Mandatory Units
    Candidates must complete all units in Group A.
    • U1053838 - Give Customers a Positive Impression of Yourself and Your Organisation
    • R/101/7718 - Contribute to the Work of your Team
    • L/101/8012 - Promote Safety in the Sport and Activity Environment
  • B  -  Equipment
  • C  -  Facilities
    • Y/101/8031 - Carry Out Basic Glazing and Carpentry Repairs
    • D/101/8032 - Prepare Hard Standings and Paths for Caravans
    • H/101/8033 - Use and Maintain Equipment and Machines
    • A/101/8037 - Present, Maintain and Repair Artificial Playing Surfaces for Play
    • D/101/8029 - Maintain Grounds
    • R/101/8030 - Carry Out Basic Repairs to Electrical and Plumbing Services
    • Y/101/8028 - Maintain Site Security
    • M/101/8018 - Tidy and Clean Sport and Recreation Areas
    • K/101/8034 - Operate Plant to Maintain Levels of Heating and Ventilation
    • M/101/8035 - Operate Plant to Maintain the Quality of Pool Water
    • T/101/8036 - Operate Plant to Maintain an Ice Surface
  • D  -  Customer Care
    • U1053841 - Resolve Customer Service Problems
    • F/101/8041 - Maintain the Safety of Swimming Pool Users
    • J/101/8039 - Provide a Centre Reception Service
    • K/101/3612 - Process Payments for Purchases
  • E  -  Team Leading
    • U1054200 - Help Your Team Members To Develop Their Performance
    • U1054080 - Organise and Improve Your Team's Work