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Qualification details

HAB Level 2 NVQ in Food and Drink Service

Qualification summary

This NVQ provides access to more detailed operative skills and good progression from the level 1 NVQs.

Food and Drink Service has three endorsed routes; drink service (for bar staff or those who serve only drinks to tables such as wine waiters), food service (for those who only serve food), and food and drink service (for those who serve both food and drink).

Qualification details

100/5363/3
HAB - Hospitality Awarding Body
2
NVQ - National Vocational Qualification
Accreditation start date:
01/08/2005
Operational start date in centres:
Accreditation end date:
31/07/2009
Certification end date:
31/07/2011
England
Pre 16, 16-18, 18+, 19+
Wales
Pre 16, 16-18, 18+, 19+
N.Ireland
Pre 16, 16-18, 18+, 19+
Approval start date:
16/08/2005
Approval end date:
31/07/2009
English - Welsh - Irish
Successful candidates can either enter the workforce or progress onto Hospitality Supervision Level 3.
Bar Person/Manager
Conference and Banqueting Assistant/Manager
Waiter/Waitress
  • 07 Retail and Commercial Enterprise
    • 07.4  Hospitality and Catering
N/A
Pass
Centres will have a choice of independent assessment models and should use the most suitable model for the individual:

1) Written open-ended questions supplied by HAB and kept securely by the centre tested under controlled conditions.

2) Oral testing of candidates on open-ended questions supplied by HAB and kept securely by the centre tested under controlled conditions. Where oral questioning takes place candidates must give their own answers and not be led to the answer by prompting.

3) Centres can be tested via a multiple-choice facility - GOLA which is being made available to HAB centres via HAB's partner City & Guilds.

4) Questions submitted to the Awarding Body by an Assessment Centre or third party, checked and approved for use by HAB. These questions must meet the requirements of the new Assessment Strategy.

The above models of independent assessment can be used in combination.

In all cases candidates can repeat the test until a minimum of a 70% pass mark is achieved. Centres can increase the pass mark at their discretion, as long as it does not constitute an unfair barrier to achievement. Centres must keep a record of their pass mark.

Those questions answered incorrectly can then be assessed by other means, such as oral questioning or a repeat of written questions. Candidates must have, to the satisfaction of the assessor, achieved a 70% pass mark on the test and all of the remaining questions before the ‘what you must know’ can be deemed as complete.

All other aspects of assessment for the NVQ will remain unchanged from the original submission.

Performance Measures
Qualification Accreditation Number 100/5363/3 provides pathways to the following qualifications:

HAB Level 2 NVQ in Food and Drink Service (Drink Service)
HAB Level 2 NVQ in Food and Drink Service (Food and Drink Service)
HAB Level 2 NVQ in Food and Drink Service (Food Service)

Candidates must complete all units from Group A - Mandatory (Core) plus a chosen pathway from Group B.

Food Service
one unit from Group A plus four units from Group B.

Drink Service
Five optional units

Food and Drink Service
one unit from Group A plus four units from Group B.
  • A  -  Mandatory (Core)
    • Y/103/2737 - Maintain a safe, hygienic and secure working environment
    • D/103/2738 - Contribute to effective teamwork
    • U1053838 - Give Customers a Positive Impression of Yourself and Your Organisation
  • B  -  Optional Pathways
    • A  -  Food Service
      • A  -  Food Service - Mandatory
        • F/103/2778 - Maintain food safety when storing, holding and serving food
      • B  -  Food Service - Optional
        • M/103/2758 - Prepare and clear areas for counter/takeaway service
        • T/103/2759 - Provide a counter/takeaway service
        • L/103/2749 - Maintain and deal with payments
        • J/103/2796 - Prepare and clear areas for table service
        • L/103/2797 - Serve food at the table
        • R/103/2798 - Provide a silver service
        • Y/103/2799 - Provide a buffet/carvery service
    • B  -  Drink Service
    • C  -  Food and Drink Service
      • A  -  Food and Drink Service - Mandatory
        • F/103/2778 - Maintain food safety when storing, holding and serving food
      • B  -  Food and Drink Service - Optional