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Qualification details

IMIAL Level 3 Diploma in Roadside Assistance and Recovery

Qualification summary

This level 3 qualification covers the essential knowledge for roadside technicians.

It is a learning programme which involves students studying both the theory and practical aspects of the following;
• Assessing and securing the roadside situation
• Carrying out roadside diagnostic and rectification activities
• Giving customers a positive impression of yourself and your organisation

Students also gain a broad knowledge and understanding of health and safety when repairing vehicles at the roadside.

Qualification details

100/5578/2
IMIAL - IMI Awards Ltd
3
VRQ - Vocationally-Related Qualification
Accreditation start date:
01/09/2005
Operational start date in centres:
Accreditation end date:
31/12/2009
Certification end date:
31/12/2012
England
16-18, 18+, 19+
Wales
16-18, 18+, 19+
N.Ireland
16-18, 18+, 19+
Approval start date:
14/09/2005
Approval end date:
31/12/2009
English
If employed in a suitable role, candidates can progress from this qualification to the IMIAL NVQ Level 3 in Roadside Assisstance or the IMI (Automotive Skills) Roadside Assisstance Advanced Apprenticeship (for which the NVQ Level 3 forms an integral component).

This qualification forms the technical certificate component of the IMI (Automotive Skills) Roadside Assistance Advanced Apprenticeship.
Motor Vehicle Mechanic/Technician
Vehicle Breakdown Engineer
  • 04 Engineering and Manufacturing Technologies
    • 04.3  Transportation Operations and Maintenance
460
Pass
The IMI has adopted the assessment strategy as specified by Automotive Skills in full. Assessment is done in the form of on-line testing.
Performance Measures
Qualification Accreditation Number 100-5578-2 provides pathways to the following qualifications:

IMI Level 3 Diploma in Roadside Assistance and Recovery (Recovery)
IMI Level 3 Diploma in Roadside Assistance and Recovery (Roadside Assistance)

Candidates must complete all units in the mandatory Group A and one optional unit from the Group B of their chosen pathway. Candidates pursuing the Recovery pathway must also complete one optional unit from Group C.
  • A  -  Mandatory Roadside Assistance
    • T/103/3961 - Give customers a positive impression of yourself and your organisation
    • L/103/3741 - Contribute to workplace good housekeeping
    • R/103/3742 - Ensure your own actions reduce risks to health and safety
    • Y/103/3743 - Maintain positive working relationships
    • A/103/3962 - Carry out roadside diagnostic activities
    • F/103/3963 - Carry out roadside rectification activities
    • T/103/3877 - Assess and secure the roadside situation
  • A  -  Mandatory Recovery
    • T/103/3961 - Give customers a positive impression of yourself and your organisation
    • L/103/3741 - Contribute to workplace good housekeeping
    • R/103/3742 - Ensure your own actions reduce risks to health and safety
    • Y/103/3743 - Maintain positive working relationships
    • T/103/3877 - Assess and secure the roadside situation
    • M/103/3960 - Remove and transport vehicles
  • B  -  Optional Recovery
    • K/103/3889 - Process payment transactions
    • F/103/3901 - Monitor and solve customer service problems
    • D/103/3887 - Work with others to improve customer service
  • B  -  Optional Roadside Assistance
    • K/103/3889 - Process payment transactions
    • F/103/3901 - Monitor and solve customer service problems
    • D/103/3887 - Work with others to improve customer service
    • M/103/3960 - Remove and transport vehicles
  • C  -  Mand/Opt Recovery
    • J/103/3964 - Recover light vehicles following accidents
    • L/103/3965 - Recover commercial vehicles following accidents