Introducing the UK Hospitality Industry
Unit summary
This aim of this unit is to introduce learners to the hospitality industry and its importance to the UK economy and everyday lives. The topic develops in learners an understanding of the fundamentals of good customer service and an ability to use basic hospitality terminology correctly.
Unit details
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07 Retail and Commercial Enterprise
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07.4
Hospitality and Catering
Task-based controlled assessment
| Learning Outcome |
Assessment Criteria |
| 1 Be able to use appropriate research methods and sources. |
a. use simple research methods to collect information on the hospitality industry
b. record observation and findings accurately
c. collate relevant information to draw simple conclusions. |
| 2 Know the broad categories of establishments and services in the hospitality industry in the UK. |
a. identify the broad categories of establishments in the UK and use basic hospitality terminology
b. describe the range of services in the hospitality industry using basic terminology. |
| 3 Understand the importance of the hospitality industry to the UK economy. |
a explain in simple terms the importance of the hospitality industry to the UK economy. |
| 4 Understand the main external factors affecting the UK hospitality industry. |
a in simple terms explain the impact of tourism on the UK hospitality industry.
b describe the other factors that could affect the UK hospitality industry. |