Business administration
Unit summary
Good administration underpins the success of an organisation and the purpose of this unit is to provide learners with the skills to perform essential administrative tasks competently, whilst giving them an understanding of how important efficiency, organisation and good communication are to the success of businesses.
Unit details
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15 Business, Administration and Law
Task-based controlled assessment
| Learning Outcome |
Assessment Criteria |
| 1 Know the importance of main administrative roles and processes. |
a. Identify the main administrative processes that support businesses.
b. Describe why effective administration is essential to the running of a business. |
| 2 Know the Health and Safety requirements relevant to the business environment. |
a. Identify safe working practices.
b. Identify how to avoid potential hazards in a business environment.
c. Describe standard procedures for reporting hazards and accidents.
d. Identify safety procedures for dealing with emergencies. |
| 3 Be able to compose commonly used business documents. |
a. Produce a range of simple business documents using appropriate language and format.
b. Select the most appropriate business document for the purpose. |
| 4 Be able to carry out a range of administrative processes effectively. |
a. Estimate time required to complete tasks.
b. Organise time and resources to complete a range of administrative tasks.
c. Prioritise tasks and agree deadlines. |