Unit details

Assist with dealing with incoming/outgoing mail

Unit summary

When you are working in an office there will be lots of mail going in and out. Some of the mail will be internal; some will be external.

In this unit you will learn how to deal with both incoming and outgoing mail.

You will learn about the procedures for dealing with incoming mail and assist with processing and forwarding to the correct person. You will also learn about the procedures for dealing with outgoing mail and assist with the preparation of mail for posting

Unit details

R/102/9206
Unit 02
Entry Level
  • 14 Preparation for Life and Work
    • 14.2  Preparation for Work
  • 15 Business, Administration and Law
    • 15.2  Administration
40
Pass
Portfolio of Evidence