Unit details

Communicating effectively in an office

Unit summary

In this unit you will learn about why it is important to communicate appropriately and effectively in an office. You will learn to use the correct methods of communication appropriate for managers, colleagues and customers thus developing the interpersonal skills required for the work place.

Unit details

Y/102/9207
Unit 03
Entry Level
  • 14 Preparation for Life and Work
    • 14.2  Preparation for Work
  • 15 Business, Administration and Law
    • 15.2  Administration
80
Pass
Portfolio of Evidence