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Qualification details

City & Guilds Level 3 NVQ in Business and Administration

Qualification summary

The aim of this qualification is to recognise the skills and competencies required by those who work within the Business environment and provide support within that environment.

Success in this qualification will recognise the candidate’s ability to carry out their responsibilities at work, acknowledging a range of business administrative activities from supervising an office facility to planning and implementing innovation and change as well as recognising specific IT related activities such as the use of spreadsheet software or website software.

Qualification details

100/5218/5
City & Guilds - The City and Guilds of London Institute
3
NVQ - National Vocational Qualification
Accreditation start date:
01/08/2005
Operational start date in centres:
Accreditation end date:
31/07/2010
Certification end date:
31/07/2013
For information on the approval of qualifications for funding in England, Wales and Northern Ireland, see the links to DCSF, DIUS, DCELLS, DELNI and DENI below.

When undertaking a qualification that does not appear on the governments' lists as eligible for funding for specific age ranges, users must be aware of legal requirements. Not all qualifications are suitable for all age ranges.
For further information on 14-19 qualifications offered in England, please refer to the DCSF Section 96 website.

For further information on 19+ qualifications offered in England, please refer to the DIUS Section 97 website.
For further information on Wales, visit the DCELLS website.
For further information on Northern Ireland, visit the DELNI and DENI websites.
English
The hierarchy of for levels - 1-4 - provides a ladder of progression from those with little or no administrative experience through to the recognition of the skills and competencies of experienced, senior administrative workers.

Some learners may choose, or be encouraged, to acquire the NVQs in Administration in addition to NVQs in other work-related areas (for example Retail, Customer Service, Accounting, IT and other technical sectors).
Administrative Assistant/Administrator
Civil Service Administrative Assistant/Officer
Civil Service Management Trainee
Crown Prosecution Service Administrator/Caseworker
Customer Service Assistant/Manager
Volunteer Manager
  • 15 Business, Administration and Law
    • 15.2  Administration
N/A
Pass
Independent assessment is supplied internally at the City and Guilds centre by the internal verifier and externally by the City and Guilds external verifier. The Business and Administration NVQ is structured to lend itself totally to holistic assessment.
View Performance Measures Here
Candidates must complete all units from Group A plus four optional units, of which at least three must come from Group C.
  • A  -  Mandatory
    • A/103/1628 - Carry out your responsibilities at work
    • T/103/1627 - Work within your business environment
  • B  -  Option A
    • D/103/1637 - Manage diary systems
    • H/103/1638 - Organise business travel and accommodation
    • A/103/1645 - Prepare text from notes
    • H/103/5656 - Make administrative arrangements for the appearance of individuals at court
    • M/103/5661 - Contribute to maintaining security and protecting individuals' rights in the custodial environment
    • K/102/5727 - Specialist or bespoke software 2
    • K/102/5730 - Use IT systems 2
    • M/102/5731 - Use IT to exchange information 2
    • R/102/5723 - Database software 2
    • H/102/5726 - Presentation software 2
    • H/102/5337 - Ensure your own actions reduce risks to health and safety
  • C  -  Option B