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Qualification details

ILM Level 3 Certificate in First Line Management (QCF)

Qualification summary

The ILM Level 3 Certificate in First Line Management aims to give practising or potential first line managers the foundation for their formal development in this role. The qualification does this by developing basic management skills and assisting participants in gaining the basic knowledge required by a manager. This qualification builds on the ILM Level 3 Award in First Line Management, and broadens the skills and knowledge in a flexible and practical way. Candidates are not required to undertake the Award as a pre-requisite and may join the Certificate programme directly.

Qualification details

500/3585/X
ILM - Institute of Leadership & Management
3
QCF - QCF Qualification
Accreditation start date:
01/05/2008
Operational start date in centres:
01/05/2008
Accreditation end date:
31/12/2010
Certification end date:
31/12/2013
For information on the approval of qualifications for funding in England, Wales and Northern Ireland, see the links to DCSF, DIUS, DCELLS, DELNI and DENI below.

When undertaking a qualification that does not appear on the governments' lists as eligible for funding for specific age ranges, users must be aware of legal requirements. Not all qualifications are suitable for all age ranges.
For further information on 14-19 qualifications offered in England, please refer to the DCSF Section 96 website.

For further information on 19+ qualifications offered in England, please refer to the DIUS Section 97 website.
For further information on Wales, visit the DCELLS website.
For further information on Northern Ireland, visit the DELNI and DENI websites.
Bahrain - Cayman Islands - Guernsey - Hong Kong - India - Ireland - Isle of Man - Jersey - Kuwait - Malaysia - Qatar - Saudi Arabia - Scotland - Singapore - South Africa - United Arab Emirates
English
Candidates who successfully complete the ILM Level 3 Certificate in First Line Management can progress onto the ILM Level 3 Diploma in First Line Management, ILM Level 3 S/NVQ in Management, ILM Level 4 S/NVQ in Management, ILM Level 4 Award in Management, ILM Level 5 Award, Certificate or Diploma in Management or another suitable qualification within or outside the NQF or QCF.
No specific job occupation
Army Officer
Health Service Manager
Management Consultant
Manager
Royal Air Force (RAF) Officer
Royal Navy/Marines Officer
Supervisor/Team Leader
  • 15 Business, Administration and Law
    • 15.3  Business Management
20
13
120-139
Pass
Practical Demonstration / Assignment
Participants must meet all the mandatory assessment criteria, and the assessment criteria for the selected optional units in the qualification, if applicable. All mandatory assessment must also be successfully completed.
Participants who have successfully completed units in this qualification which are also contained within other qualifications or which have been achieved in isolation as Certificates of Unit Credit will be granted exemptions for these units.
n/a
View Performance Measures Here
To achieve this qualification, candidates must complete the 4 mandatory units with a combined credit value of 7, and any combination of optional units to bring the total minimum credit value to 13.

(Please note the Guided Learning Hours for this qualification includes at least 6 hours for induction and tutorial support)
  • M3 -  Mandatory Units for L3 Certificate in First Line Management
    Credit Value required: Minimum 7, Maximum 7.
    • K/501/3795 - Solving Problems and Making Decisions
    • M/501/3796 - Understanding Change in the Workplace
    • T/501/3797 - Planning Change in the Workplace
    • A/501/3798 - Achieving Objectives Through Time Management
  • O3 -  Optional Units for L3 Certificate in First Line Management
    Credit Value required: Minimum 13, Maximum 29.
    • F/501/3799 - Writing for Business
    • K/501/3800 - Managing Creativity and Innovation in the Workplace
    • M/501/3801 - Obtaining Information for Effective Management
    • T/501/3802 - Managing Customer Service
    • A/501/3803 - Giving Briefings and Making Presentations in the Workplace
    • F/501/3804 - Introduction to Leadership
    • J/501/3805 - Building the Team
    • L/501/3806 - Motivating to Perform in the Workplace
    • R/501/3807 - Developing Yourself and Others
    • Y/501/3808 - Managing Conflict in the Workplace
    • D/501/3809 - Managing Stress in the Workplace
    • R/501/3810 - Managing the Employment Relationship
    • Y/501/3811 - Recruiting, Selecting and Inducting New Staff in the Workplace
    • D/501/3812 - Coaching and Training Your Work Team
    • H/501/3813 - Providing Quality to Customers
    • K/501/3814 - Planning to Work Efficiently
    • M/501/3815 - Organising and Delegating
    • T/501/3816 - Managing Projects
    • A/501/3817 - Managing Health and Safety at Work
    • F/501/3818 - Understanding Organisations in their Context
    • J/501/3819 - Understanding Culture and Ethics in Organisations
    • A/501/3820 - Managing Performance
    • F/501/3821 - Working with Costs and Budgets
    • J/501/3822 - Managing the Efficient Use of Materials
    • R/501/3824 - Managing the Effective Use of Equipment
    • Y/501/3825 - Understanding the Communication Process in the Workplace
    • D/501/3826 - Influencing Others at Work
    • H/501/3827 - Communicating One to One at Work
    • K/501/3828 - Effective Meetings for Managers
    • M/501/3829 - Understanding Workplace Information Systems
    • H/501/3830 - Marketing for Managers