ICM Level 3 Diploma in Credit Management (QCF)
Qualification summary
The ICM Level 3 Diploma in Credit Management is a benchmark qualification for the credit industry developed by the largest professional body for credit management in Europe, the Institute of Credit Management (ICM). The Diploma gives a general introduction to all aspects of the credit management function, whilst providing the opportunity to develop knowledge, skills and competency in a range of credit management related areas, e.g. telephone collections, negotiation and influencing, cash collections and customer relations. The core credit management unit covers basic principles, processes and techniques in credit management including the role of credit management, credit policy, risk assessment and control, customer service, telephone collections and debt recovery.
There are seven flexible ways in which to study, ranging from one day seminars and evening classes to correspondence courses and online learning.
Holders of the qualification are well prepared for supervisory or first line management roles in credit management related areas and are eligible for Associate Membership of the Institute of Credit Management for which the designatory letters AICM are awarded.
Qualification details
Accreditation start date:
Operational start date in centres:
For information on the approval of qualifications for funding in England, Wales and Northern Ireland, see the links to DCSF, DIUS, DCELLS, DELNI and DENI below.
When undertaking a qualification that does not appear on the governments' lists as eligible for funding for specific age ranges, users must be aware of legal requirements. Not all qualifications are suitable for all age ranges.
For further information on 14-19 qualifications offered in England, please refer to the DCSF
Section 96 website.
For further information on 19+ qualifications offered in England, please refer to the DIUS
Section 97 website.
For further information on Wales, visit the
DCELLS website.
For further information on Northern Ireland, visit the
DELNI and
DENI websites.
Czech Republic - Malta - Scotland - India - China
There are numerous progression routes from this qualification into more senior or specialised credit roles and more general management posts. The Diploma provides access to the ICM Level 4 and 5 Diplomas in Credit Management or the second year of the Foundation Degree in Credit Management at Thames Valley University (exemptions are awarded for the main ICM principles units). All programmes can be studied while working full-time.
Accounting Technician
Accounts/Finance Clerk
Bailiff
Bank/Building Society Customer Adviser
Credit Analyst
Credit Manager
Customer Service Assistant/Manager
Debt Collector
Debt Counsellor
Insurance Broker
Insurance Business Development Manager
Insurance Claims Settler/Manager
Insurance Technician
Insurance Underwriter
Local Government Customer Services Officer
Local Government Revenues Officer
B. Prepare for further learning or training and/or develop knowledge and/or skills in a subject area
B2. Develop knowledge and/or skills in a subject area
B1. Prepare for further learning or training
-
15 Business, Administration and Law
-
15.1
Accounting and Finance
E-assessment
Portfolio of Evidence
Practical Demonstration / Assignment
Written Examination
Exemptions are awarded from ICM units if the candidate has passed a unit with the similar content at the same level or above. Contact ICM Education for more information.
To achieve the ICM Level 3 Diploma in Credit Management (QCF) learners need to accumulate at least 37 credits from unit groups A and 0 with the following rules of combination:
Minimum 9 credits from Mandatory Group A (maximum of 19 credits).
Minimum 28 credits from Mandatory Group 0.
Maximum 15 credits from Optional Group C.
Only one unit from each sub-group, e.g. one unit from sub-group A1 and one unit from sub-group B1.
Up to 15 credits from the level below, i.e. maximum 15 credits from Level 2 for the ICM L3 Diploma.