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Qualification details

OCR Level 2 ITQ Certificate in IT User Skills (QCF)
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Qualification summary

To meet employer demands, IT Users not only need increased levels of skills in basic desk top technology; they also increasingly need to be skilled in security management and IT support processes and tools, and the use of communications and mobile technologies.

The aim of this qualification is to recognise the application of a range of IT user skills, knowledge and understanding. OCR’s new ITQ provides increased flexibility and choice for learners and centres, allowing them the opportunity to use any method, or combination of methods, which clearly demonstrates that the learning outcomes and assessment criteria have been met by candidates.

This qualification also allows contributing qualifications, for example CLAiT, to be recognised towards the overall achievement of the qualification, building on individuals’ previous achievements and learning.

This qualification will allow for progression to and from OCR’s existing portfolio of IT qualifications and will complement other vocational qualifications.

Qualification details

500/6743/6
OCR - Oxford, Cambridge & RSA Exams
2
QCF - QCF Qualification
Accreditation start date:
01/09/2009
Operational start date in centres:
01/09/2009
Accreditation end date:
31/12/2010
Certification end date:
31/12/2012
For information on the approval of qualifications for funding in England, Wales and Northern Ireland, see the links to DCSF, DIUS, DCELLS, DELNI and DENI below.

When undertaking a qualification that does not appear on the governments' lists as eligible for funding for specific age ranges, users must be aware of legal requirements. Not all qualifications are suitable for all age ranges.
For further information on 14-19 qualifications offered in England, please refer to the DCSF Section 96 website.

For further information on 19+ qualifications offered in England, please refer to the DIUS Section 97 website.
For further information on Wales, visit the DCELLS website.
For further information on Northern Ireland, visit the DELNI and DENI websites.
English
This qualification has been designed to develop the skills, knowledge and understanding required to enable progression to and from qualifications along the vertical and horizontal planes in the Qualifications and Credit Framework and the NQF.

For example, a candidate achieving an OCR Level 2 ITQ Certificate in IT User Skills may widen their specialist skills and undertake the OCR Level 2 Certificate for IT Practitioners or Level 3 Certificate for IT Professionals which could include vendor specialist units.

Equally, a candidate who has achieved a qualification such as New CLAIT or CLAiT Plus is in an ideal position to build on the skills and knowledge when undertaking this qualification.
Computer Games Designer
Computer Games Technical Support Person
Computer Hardware Engineer
Computer Operator
Computer Service Technician
Database Administrator
Internet/Web Professional
B. Prepare for further learning or training and/or develop knowledge and/or skills in a subject area
B1. Prepare for further learning or training
B2. Develop knowledge and/or skills in a subject area
  • 06 Information and Communication Technology
    • 06.2  ICT for Users
16
10
120-130
120
Pass
E-assessment
Portfolio of Evidence
Practical Demonstration / Assignment
Task-based controlled assessment
Not applicable
Please see details of exemptions in the OCR Level 1, 2 and 3 Centre handbook for IT User Skills.

Exemptions include some units from:
OCR Level 1 Certificate and Diploma for IT Users (New CLAiT),
OCR Level 2 Certificate and Diploma for IT Users (CLAiT Plus),
OCR Level 3 Certificate and Diploma for IT Users (CLAiT Advanced),
OCR Level 1 NVQ for IT Users,
OCR Level 2 NVQ for IT Users,
OCR Level 3 NVQ for IT Users.
The qualification will be awarded on successful completion of the mandatory unit and the required optional units, specified in the awarding rules.

There are no other assessment requirements other than those specified in the individual units.
View Performance Measures Here
For a full qualification a candidate needs 16 credits. The qualification is made up of a mandatory group A, optional units in Group B and exempt units.

There is one mandatory unit at level 2: Improving productivity using IT (4 credits).

Within Group B, the optional units, candidates must achieve at least 12 credits of which:
• 7 credits must be from the ITQ framework
• and of these 6 credits must be at Level 2 or above.

A QCF or SCQF accredited unit from another sector may be included (sector specific unit or SSU) with the following constraints:
• must be from level 1 or above
• must be of at least 4 credits
• will only contribute a maximum of 4 credits
• the credit does not count towards the requirement of 7 credits from ITQ units
• the credit does not count towards the requirement of 6 credits from Level 2 or above.
  • A  -  Mandatory unit
    Mandatory unit (4 credits)
    Credit Value required: Minimum 4, Maximum 4.
  • B  -  Optional units
    Optional units. Within the Optional units candidates must achieve at least 12 credits of which 6 credits must be at Level 2 or above.
    Credit Value required: Minimum 12.
    • AS -  Audio software
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 2.
      Sub-components required: Maximum 1.
    • BS -  Bespoke software
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 2.
      Sub-components required: Maximum 1.
    • CA -  Computerised accounting software
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 2.
      Sub-components required: Maximum 1.
    • CF -  IT communication fundamentals
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 2.
      Sub-components required: Maximum 1.
    • CT -  Using collaborative technologies
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 3.
      Sub-components required: Maximum 1.
    • DB -  Database software
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 3.
      Sub-components required: Maximum 1.
    • DM -  Data management software
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 2.
      Sub-components required: Maximum 1.
    • DP -  Drawing and planning software
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 2.
      Sub-components required: Maximum 1.
    • DS -  Design software
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 3.
      Sub-components required: Maximum 1.
    • DT -  Desktop publishing software
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 3.
      Sub-components required: Maximum 1.
    • EM -  Using email
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 2.
      Sub-components required: Maximum 1.
    • IM -  Imaging software
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 3.
      Sub-components required: Maximum 1.
    • IN -  Using the internet
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 3.
      Sub-components required: Maximum 1.
    • IS -  IT security for users
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 1.
      Sub-components required: Maximum 1.
    • MD -  Using mobile devices
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 2.
      Sub-components required: Maximum 1.
    • MM -  Multimedia software
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 3.
      Sub-components required: Maximum 1.
    • OP -  Optimise IT system performance
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 2.
      Sub-components required: Maximum 1.
    • PI -  Personal information management software
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 2.
      Sub-components required: Maximum 1.
      • Y/502/4369 - Personal Information Management Software
      • L/502/4370 - Personal Information Management Software
    • PM -  Project management software
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 3.
      Sub-components required: Maximum 1.
    • PS -  Presentation software
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 3.
      Sub-components required: Maximum 1.
    • SF -  IT software fundamentals
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 3.
      Sub-components required: Maximum 1.
    • SI -  Set up an IT system
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 3.
      Sub-components required: Maximum 1.
    • SP -  Specialist software
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 2.
      Sub-components required: Maximum 1.
    • SS -  Spreadsheet software
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 3.
      Sub-components required: Maximum 1.
    • UF -  IT user fundamentals
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 3.
      Sub-components required: Maximum 1.
    • VS -  Video software
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 2.
      Sub-components required: Maximum 1.
    • WP -  Word processing software
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 4.
      Sub-components required: Maximum 1.
    • WS -  Website software
      Only one unit from this group can be counted towards the Diploma.
      Credit Value required: Minimum 3.
      Sub-components required: Maximum 1.